At Technivus, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Who We Are
Technivus Solutions is a digital innovation partner specializing in Branding, Web Design & Development, Custom Software (Web & Mobile Apps, SaaS, MVP), and Digital Marketing. We are committed to building powerful digital solutions while protecting the data of our clients and their users.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as:
We also automatically collect certain data such as your IP address, browser type, pages visited, and interactions on our site through cookies and analytics tools. on our site through cookies and analytics tools.
How We Use Your Information
We use the information collected to:
Provide, manage, and improve our services, including development and marketing projects.
Communicate with you about your projects, inquiries, and support requests.
Personalize and improve your experience on our website.
Send marketing and promotional communications (with your consent).
Comply with legal obligations.
Information Sharing
We do not sell, rent, or trade your personal data. We may share it with:
Trusted third-party vendors who help us operate (e.g., payment processors, cloud hosting providers, analytics platforms).
Legal authorities, if required by law.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies.
Your Rights
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the data we hold about you.
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy occasionally. The revised version will be posted with the updated date.
SMS Privacy Policy
Technivus Solutions values your privacy. This SMS Privacy Policy outlines how we collect, use, and manage your information when you opt-in to receive SMS/text messages from us.
What Information We Collect
When you opt-in to receive SMS updates from us, we may collect:
How We Use SMS Data
We may send you SMS messages related to:
Project kick-offs and critical updates
Milestone confirmations and review requests
Promotions or marketing (only with your consent)
Support or service follow-ups
Your Consent
By providing your mobile number and opting in, you agree to receive text messages from Technivus Solutions. Message and data rates may apply.
Opting Out
You can opt-out at any time by replying STOP to any of our messages. For help, reply HELP or contact us directly.
Data Security
We take appropriate measures to protect your mobile data and prevent unauthorized access.
Sharing SMS Data
We do not sell or share your mobile information with third parties for their marketing purposes.
Refund Policy
At Technivus Solutions, we are committed to delivering high-quality, custom digital services tailored to your business goals. Due to the bespoke and resource-intensive nature of our work in branding, development, and marketing, we follow the refund terms below:
Eligibility for Refunds
Refunds may be considered under the following conditions:
A formal cancellation request is submitted in writing before the project has commenced.
A partial refund may be considered if the project is in its very early discovery or strategy phase and no significant development, design, or marketing resources have been invested.
Non-Refundable Situations
Refunds will not be issued if:
The project has already been completed, delivered, or deployed.
Strategic, creative, or development work has progressed significantly according to agreed-upon milestones (e.g., after approval of wireframes, design mockups, or a completed MVP).
The delay or dissatisfaction arises from a lack of communication, delayed feedback, or incomplete inputs from the client.
The refund is requested after 14 days from the initial payment, unless otherwise stated in a signed project agreement.
Service-Specific Terms
Custom Development & SaaS: Due to the dedicated allocation of developer resources, payments for initiated development sprints are non-refundable.
Digital Marketing & SEO: These are ongoing services. Any prepaid amounts for future months are non-refundable but may be paused or credited upon mutual agreement.
Branding & Design: Once a creative concept or style guide has been approved and finalized, payments for that phase of work are non-refundable.